EBA Policies
At the European Board of Accreditation (EBA), we uphold principles of transparency, accountability, and compliance with international standards, including the General Data Protection Regulation (GDPR). The following policies outline the terms governing the use of our website, services, and interactions with applicants.
1. Privacy Policy
EBA is committed to protecting your personal information. When you access our website or submit an accreditation application, we may collect the following data:
Information Collected:
Institutional name and contact details
Application documents and submitted files
Payment-related information for accreditation fees
Data Protection Measures:
Secure servers protected by modern encryption standards
No sale or unauthorized sharing of personal data
Data is retained only for as long as necessary to provide services or meet legal obligations
Your Rights Under GDPR:
Right to access your personal data
Right to correct inaccurate or incomplete information
Right to request data deletion ("right to be forgotten")
Right to receive your data in a portable format
Right to object to specific data processing activities
To exercise any of these rights, please contact us through our official communication channels.
2. Website Usage Policy
By using this website, you agree to the following terms:
The website is intended solely for submitting accreditation applications, engaging in institutional review processes, and accessing publicly available information
Reproduction, redistribution, or publication of any content or materials without prior written consent is strictly prohibited
Commercial, political, or unauthorized technical use of the platform is not permitted
Violation of these terms may result in restricted access and/or legal consequences.
3. Payment and Refund Policy
Payment Guidelines:
Payments must be made online via a secure payment link sent to the official email address of the applicant after application verification
Accepted payment methods: Visa, MasterCard, and major digital wallets
Refund Policy:
All accreditation fees are non-refundable, regardless of the outcome of the application
Validity & Renewal:
Accreditation is valid for one year and is renewable annually at the same rate
Discounts:
A 15% discount is available for institutions that pay for a two-year accreditation period in advance
4. Communication Policy
To ensure consistency and accuracy, the following communication standards apply:
English is the only language accepted for all correspondence and submitted documentation
All communication must be conducted via official email or through forms provided on our website
It is the applicant’s responsibility to ensure that submissions are complete, accurate, and properly supported by required documents
5. Policy Amendments and Updates
EBA reserves the right to modify or update any policy at any time, in response to legal changes or institutional requirements
In cases of significant updates, users will be notified via email or through announcements published on the website
6. Site Visit Policy
In certain cases, EBA may require a physical site visit to the applicant institution as part of the evaluation process
Site visits are not mandatory in most cases and are determined based on the type and scope of the institution seeking accreditation